Shipping Policy

At Econo Wholesale, we are committed to providing a smooth and efficient shipping experience for our customers. Please review our shipping policy below to understand how we handle orders, deliveries, and related concerns.

Processing Time

  • All orders are processed within 1-2 business days after payment is confirmed.
  • Orders placed on weekends or public holidays will be processed the next business day.

Shipping Rates & Delivery Times

Shipping rates are calculated based on the destination, weight, and dimensions of your order.

  • Standard Shipping: Estimated delivery within 5–7 business days.
  • Express Shipping: Estimated delivery within 2–3 business days (additional charges apply).
  • Shipping times may vary depending on your location and carrier availability.

Free Shipping Offers

We are pleased to offer free shipping under the following conditions:

  1. Subscription Customers: Customers who have subscribed to Econo Wholesale for regular supply fulfillment are eligible for free shipping, as per agreed terms & conditions.

Shipping Locations

We currently ship to all regions within Canada. Please note that shipping to remote areas may require additional time.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number and carrier details. Use this information to monitor your shipment in real-time.

Shipping Restrictions

  • [please specify if any]

Damaged or Lost Packages

  • If your order arrives damaged, please contact us immediately at complaints@econowholesale.com with photos of the damaged items and packaging.
  • In the event of a lost package, please notify us so we can work with the carrier to resolve the issue as quickly as possible.

International Shipping

We do not currently ship outside Canada. Please contact us at info@econowholesale.com for further inquiries.

Returns & Refunds

Please refer to our Return Policy for information regarding returns, exchanges, and refunds related to shipping issues.

Contact Us

If you have any questions or concerns regarding your shipment, please don’t hesitate to contact our support team at info@econowholesale.com. We’re here to help!

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